Information Technology Manager

• Finish each working day knowing you have truly made a difference in the lives of others
• Be part of an organization with a supportive, stable, and rewarding culture
• Receive a competitive starting salary of $86,170.03 to $103,230.23 and comprehensive benefits

About the British Columbia Teachers' Federation

The British Columbia Teachers' Federation (BCTF) located on the unceded ancestral territories of the xʷməθkʷəy̓əm, sḵwx̱wú7mesh, and səlil̓w̓ətaɬ nations since 1917, is the union of professionals representing 50,000 public school teachers in the province of British Columbia, Canada. As an organization, we are dedicated to advancing learning conditions for students concurrently with advocating for BC's public school teachers and the teaching profession. We are also deeply committed to democratic decision-making and supporting the engagement of the teachers who make up our member base. Equally, we act on our belief in social justice in schools and the broader community, and actively support our members in striving to achieve equity, inclusion, and a more just society for their students today and into the future.

The BCTF office building is situated in close proximity to the Canada Line and other major transit routes in a central Vancouver location. The BCTF provides an exceptional working environment where respect, learning, and professional growth are championed and valued. 

For more information, please visit our website https://www.bctf.ca/

About the Opportunity

The BCTF currently has an excellent opportunity for an enthusiastic and experienced IT Manager to join us on a full-time basis. This is an in-person position based out of 550 West 6th Avenue, in Vancouver, B.C.

Reporting to the Associate Executive Director, the IT Manager will be responsible for planning, organizing, and overseeing the operation of IT services and support across the Federation. In this role, you will manage IT projects, allocate resources, supervise IT staff, and serve as a key point of communication with the Executive Committee, Excluded Management Team, Managers, Supervisors, and end-users.

Some of your key responsibilities in this pivotal role will include:

• Collaborating with the Treasurer to forecast Federation needs and develop optimized plans and budgets
• Keeping informed on emerging technologies and reporting potential benefits to the Treasurer
• Researching, designing, and implementing technology to enhance digital communications, information access, and user experience
• Assessing digital delivery systems and recommending hardware/software upgrades to improve processes
• Conducting capacity planning for network bandwidth, storage, and applications
• Ensuring operational viability of the LAN during all business hours
• Identifying resources and building partnerships with IT suppliers, vendors, and consultants
• Managing hardware/software evaluations and vendor contracts
• Developing business cases for technology acquisitions
• Assisting in preparing RFPs, RFIs, and RFQs
• Managing relationships with vendors to ensure cost-effective purchases and overseeing warranties/service agreements
• Coordinating infrastructure to support Federation growth and flexibility
• Leading IT operations across infrastructure, applications, cybersecurity, and performance
• Establishing and enforcing standards for technical solutions and ensuring application consistency
• Providing support for hardware and software issues, and documenting solutions
• Leading IT projects, ensuring requirements, deliverables, and milestone planning are clear
• Overseeing system installations, upgrades, maintenance, and recovery to minimize disruptions
• Reviewing designs, code, and test plans as needed
• Managing timelines and monitoring software release progress
• Acting as a liaison between users, operations, and technical personnel
• Planning end-user training as required
• Prioritizing IT staff workload and managing the IT budget for technology, services, and personnel
• Representing IT during budget reviews.

About the Benefits

In exchange for your hard work and dedication, you will be rewarded with a competitive starting salary of $86,170.03 to $103,230.23 based on qualifications and experience. You will also be entitled to the following comprehensive benefits:

• Extended health and dental (employer-paid)
• Optional flexible schedule including nine-day fortnight and a four-day workweek during July and August
• Long-term disability
• Life insurance (employer-paid)
• Municipal Pension Plan (employer and employee joint contributions)
• 4 weeks of vacation per year
• Thirty-five (35) hours weekly schedule Monday to Friday with flexible work hours
• Generous professional development allowance
• On-site parking available/subsidized transit
• Employee and Family Assistance Program (employer-paid)
• A supportive team environment!

More About You

In order to qualify for this role, you possess 10+ years of work experience in IT management, which includes at least 5 years of leadership or supervisory experience in a unionized environment, along with a Bachelor's degree in computer science, information systems, or software engineering.

You bring considerable technical knowledge and business acumen in the following areas:

• Managing complex IT projects
• Designing, implementing, and maintaining networks, operating systems, server architecture, VPNs, firewalls, encryption, and network security technologies
• Understanding web design and application principles
• Knowledge of programming concepts, software development cycles, and related tools and platforms
• Proficiency with information databases
• Experience managing IT department budgets.

As our ideal candidate, you are an IT champion change-maker with a passion for best practices and a strong blend of technical expertise, interpersonal skills, and stakeholder management. Your leadership will drive transformation across the organization, fostering a motivated team and empowering employees to contribute to the Federation’s mission. As a change-maker, you will advocate for advancements in AI and emerging technologies, while ensuring the IT department aligns with the Federation’s goals and operates efficiently within its budget.

Your ability to communicate complex technical concepts clearly will be essential when presenting to executive committees and providing training. You’ll play a key role in keeping executives up to date on IT developments, ensuring the organization remains at the forefront of technology.

Please submit a cover letter, résumé, and references, no later than 5:00 p.m., on October 25, 2024.

Diversity and Accessibility Statement

The BC Teachers’ Federation is committed to furthering social justice, diversity, decolonization, equity, and inclusion within our community. Applicants are encouraged to disclose, on a voluntary basis, whether they self-identify as a member of an equity-deserving group, which includes female, 2SLGBTQIA+ person, a person of colour, a person who has experienced racism, Aboriginal (Indigenous) person, and/or a person with a disability. 

The BCTF strives for compliance with the Accessible British Columbia Act and ensuring our communities are as barrier-free as possible. Applicants requiring an accommodation are encouraged to contact the hiring manager at 604-871-2200.